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Cloud telephony • CRM integration

Nicoka x Aircall

Aircall x Nicoka integration illustration

Bring your inbound and outbound calls together in Nicoka with the Aircall integration, a cloud telephony solution built for sales, support and recruitment teams.

From Nicoka, link your Aircall numbers to your people, sync call details, and make it easier to track exchanges straight from your candidate or contact records.

The aim: save time, keep a better trace of phone conversations, and give your teams a smoother experience day to day.

Aircall x Nicoka integration illustration

Why choose Aircall alongside Nicoka?

The integration between Aircall and Nicoka connects your cloud telephony to the environment you work in every day.

Calls made or received can be attached to the candidate, contact or opportunity records concerned, so you keep a clear trace of your phone conversations.

Your teams work more smoothly: less re-entry, better tracking of conversations, and the important information brought together directly in Nicoka.

What you get in practice

  • Inbound and outbound calls linked to your Nicoka records
  • Call history in one place, on candidates and contacts
  • Call details recorded automatically: duration, date and time
  • Aircall numbers linked to Nicoka users
  • Easier tracking of exchanges and more productive teams

The key benefits

Cloud telephony connected to Nicoka, to bring your calls together, track your exchanges and smooth out your teams' work.

Inbound and outbound calls in one place

History attached to contact records

Automatic tracking of phone exchanges

More responsive teams

Numbers linked to users

Stronger sales productivity

FAQ

What do we need in place to use Aircall with Nicoka?

Before installing the integration, you need an active Aircall account on the Pro plan, administration rights on your Nicoka instance, and administrator rights on the Aircall account.

How do we connect Aircall to Nicoka?

In Nicoka, go to Settings > Administration > Inter Application > Services, then create a new service of type Aircall. You then simply connect your Aircall account through OAuth and allow Nicoka to reach your account.

Do the Aircall numbers have to be linked to users?

Yes. Each Aircall number must be linked to a user in their Nicoka record, so that calls can be correctly attached and tracked in the application.

Which call details are recorded in Nicoka?

Call information such as duration, date, time and transcripts where available can be recorded in Nicoka on the candidate or contact records concerned.

What is the Aircall integration in Nicoka for?

The integration brings phone exchanges together in Nicoka, keeps a clear history of calls, and makes sales or recruitment follow-up easier straight from contact, candidate or opportunity records.

Useful resources

Quick access to the resources for switching on and getting the most out of the Aircall integration with Nicoka.

User guide

Read our dedicated article to understand how to configure the Aircall integration and link your numbers to Nicoka.

Using Aircall with Nicoka →

Aircall official site

Discover the cloud telephony features Aircall offer for handling your inbound and outbound calls.

Explore Aircall →

Ready to bring your calls together in Nicoka?

Find out how to connect Aircall to Nicoka in order to track your phone exchanges, save time and improve the way your teams work together.

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