Bring your inbound and outbound calls together in Nicoka with the Aircall integration, a cloud telephony solution built for sales, support and recruitment teams.
From Nicoka, link your Aircall numbers to your people, sync call details, and make it easier to track exchanges straight from your candidate or contact records.
The aim: save time, keep a better trace of phone conversations, and give your teams a smoother experience day to day.
The integration between Aircall and Nicoka connects your cloud telephony to the environment you work in every day.
Calls made or received can be attached to the candidate, contact or opportunity records concerned, so you keep a clear trace of your phone conversations.
Your teams work more smoothly: less re-entry, better tracking of conversations, and the important information brought together directly in Nicoka.
Cloud telephony connected to Nicoka, to bring your calls together, track your exchanges and smooth out your teams' work.
Before installing the integration, you need an active Aircall account on the Pro plan, administration rights on your Nicoka instance, and administrator rights on the Aircall account.
In Nicoka, go to Settings > Administration > Inter Application > Services, then create a new service of type Aircall. You then simply connect your Aircall account through OAuth and allow Nicoka to reach your account.
Yes. Each Aircall number must be linked to a user in their Nicoka record, so that calls can be correctly attached and tracked in the application.
Call information such as duration, date, time and transcripts where available can be recorded in Nicoka on the candidate or contact records concerned.
The integration brings phone exchanges together in Nicoka, keeps a clear history of calls, and makes sales or recruitment follow-up easier straight from contact, candidate or opportunity records.
Quick access to the resources for switching on and getting the most out of the Aircall integration with Nicoka.
Read our dedicated article to understand how to configure the Aircall integration and link your numbers to Nicoka.
Using Aircall with Nicoka →Discover the cloud telephony features Aircall offer for handling your inbound and outbound calls.
Explore Aircall →Find out how to connect Aircall to Nicoka in order to track your phone exchanges, save time and improve the way your teams work together.
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