The same channels, two uses. Nicoka CABS brings the candidate relationship (ATS) and the client relationship (CRM) into a single inbox.
Every channel has its uses. Nicoka brings them together in one inbox, with no juggling between tools.
Direct contact and high response rates, with conversations kept on the record.
Messages and InMails from Nicoka, with actions logged automatically.
Short follow-ups and interview reminders, without leaving the record. Sent through a third-party SMS provider (pay as you go).
Your templates and signatures, with open tracking.
One screen for every channel: write your message, choose WhatsApp, LinkedIn, InMail, SMS or email when you send, and keep the whole history attached to the record.
Every channel in one place, with your templates and Ada's help for a first draft.
First name, role, company, last interaction: inserted automatically.
Prepare your messages and Nicoka sends them at the right moment.
The inbox handles the live exchange. To chain multichannel follow-ups that stop as soon as a reply arrives, Nicoka CABS adds automated sequences.
First contact on LinkedIn, a WhatsApp follow-up two days later, all from the record.
An automatic SMS the day before cuts no-shows, with nothing to do.
A multichannel sequence follows up a whole talent pool in one click, stopping on reply.
Consent, traceability and the right to erasure built into the candidate relationship.
Data hosted in France, TLS 1.3 encryption, never used for commercial purposes.
Sends are spread out and quotas respected, to protect your deliverability.
In a recruitment agency, everything comes down to responsiveness and the quality of the relationship. Candidates and clients alike each reply on their preferred channel: a WhatsApp message, a LinkedIn InMail, an SMS or an email. Without a unified inbox, your recruiters move from one tool to another, lose exchanges and let opportunities slip.
The best profiles are approached constantly. Whoever reaches them on the right channel, at the right moment, gains an edge. A multichannel inbox lets you start the conversation on WhatsApp or LinkedIn, where response rates are often far higher than email, then switch channel without losing the thread.
When every exchange lives in a personal mailbox or a private app, the memory of the relationship scatters. By attaching each message to the candidate or client record, the whole team shares the same history. Handovers are smooth, follow-ups are coordinated, and the traceability the GDPR expects is in place.
Multichannel sequences automate follow-ups while keeping the message personal, thanks to variables. You reach a whole talent pool with no copy-pasting, and the sequence stops as soon as a reply arrives: automation serves the relationship, it does not replace it.
An agency runs two relationships in parallel: candidates on the ATS side, clients on the CRM side. Bringing them into one inbox avoids piling up tools, gives a complete view of each person, and lets recruitment and sales teams work from the same database.
A unified inbox is therefore not a mere convenience: it is what makes your agency faster, more reliable and more professional, from the first candidate contact through to invoicing the client.